Lake Kivu Serena Hotel - Gisenyi

Lake Kivu Serena Hotel - Gisenyi

$$$$|View on mapGisenyi, Rwanda|
8.2
Great81 reviews
75 photos
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Rooms and Guests2 Guests, 1 room
Lake Kivu Serena Hotel - Gisenyi
$$$$
Overview

Offering a swimming pool and views of the lake, Lake Kivu Serena Hotel Gisenyi is situated just a 5-minute walk from Gisenyi Beach. There is a car park on site and Wi-Fi in the rooms.

Location

The hotel lies around a 25-minute walk from ULK and right off Green Hills Ecotours Tourist Information Center. The wonderful hotel is also at a distance of 16 km from Sebeya. The sandy beach is located about 5 minutes' walk away. At a distance of 3.2 km from Rond Point Chukudu is a perk for guests staying at the 4-star Lake Kivu Serena Hotel.

For those travelling from afar, Goma airport is 10 minutes' drive away.

Rooms

Furnished with a sofa set and a writing desk, the 66 rooms also include such conveniences as a flat-screen TV with satellite channels, along with a mini fridge bar and coffee/tea making machines. They come equipped with a microwave, coffee/tea making equipment, and a fridge. Bathroom amenities include a spa bathtub, a walk-in shower, and a separate toilet, along with comforts such as hair dryers and bath sheets.

Eat & Drink

Breakfast is offered in the restaurant every morning. Guests can quench their thirst in the poolside bar with their favourite drink.

Leisure & Business

A tennis court and various recreational opportunities are provided at the Lake Kivu Serena. The Lake Kivu Serena Gisenyi has a gym.

Good to know
Check-in/Check-out
from 14:00-23:30
from 03:00-11:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in the hotel rooms for free.
Other information
Breakfast
At the hotel Lake Kivu Serena guests are invited to a full breakfast served for free. 
Pets
Pets are not allowed.
Building
Year renovated:2006
Number of rooms:44
Price calendar
Check availability and prices for your dates now!

Rooms and availability

for Single Use
  • Max:
    2 persons
Guest Room
  • Max:
    2 persons
  • Bed options:
    1 Double bed1 King-size bed
  • Garden view
  • Shower
  • Coffee machine
Suite
  • Max:
    2 persons
  • Lake view
  • Coffee machine
  • Bathtub
Show 1 more room typeLess

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in rooms

Free parking
Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Outdoor dining area

Poolside snack bar

Restaurant

Welcome drink

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Outdoor dining area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Massage
  • Pool with view
  • Shallow end

Room view

  • Garden view
  • Lake view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Bedroom

  • Electric blankets

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
Show all facilitiesHide facilities

Essential information about Lake Kivu Serena Hotel

💵 Lowest room price 22170 INR
📏 Distance to centre 700 m
🗺️ Location rating 9.0
✈️ Distance to airport 5.8 km
🧳 Nearest airport Goma, GOM

Location

Address
The address has been copied.
Gisenyi Rwanda, Gisenyi, Rwanda, 00100
Map view
Gisenyi Rwanda, Gisenyi, Rwanda, 00100
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Beach
Gisenyi Beach
230 m
Gisenyi Public Beach
380 m
Ave de l'Indépendance
Green Hills Ecotours
480 m
Restaurant
Bistro Restaurant & Wine Garage
450 m
Restaurant
Calafia Cafe
1.1 km
Restaurant
New Tam-Tam Bikini Bar & Restaurant
16.1 km
Restaurant
Hotel Italiano Al Lago
16.3 km

Reviews of Lake Kivu Serena Hotel

8.2 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
#2 of 11 hotels in Gisenyi
Location9.0
Rooms9.4
Service9.0
Facilities7.0
Guest reviewsWrite a Review
  • E
    Elijah
    United Kingdom
    left 2 reviews
    Wrote a review on 10 Dec
    Nice
    Doesn't recommend the hotel
    Location8.0
    Rooms7.0
    Service5.0
    Dining6.0
    6.0
    cramped room

    The standard double room feels cramped, and the limited channel selection on the TV is a letdown. Noisy maintenance work during the day can disrupt the peace, while inconsistent service at bars and restaurants has led to long waits for food and drinks. The garden-facing rooms experience loud music during weekends, which can be an annoyance.

    Standard Double Room
  • M
    Matthew
    United Kingdom
    left 13 reviews
    Wrote a review on 20 Nov
    Nice
    Doesn't recommend the hotel
    Location8.0
    Rooms6.0
    Service5.0
    Dining5.0
    6.0
    magnificent views
    beach activities
    slow service

    Magnificent views from our Family Room, though the restaurant service was painfully slow, taking an hour for snacks. Beach activities like bike tours add fun.

    Family Room
  • R
    Reese
    United Kingdom
    left 3 reviews
    Wrote a review on 31 Oct
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service6.0
    Dining9.0
    8.0
    stunning views
    massive selection
    slow service

    We had a braw time soaking in the stunning views of Lake Kivu, and the breakfast was pure brilliant with a massive selection. But, the service could use a wee bit more attention, especially at dinner time—it was a bit slow for my liking.

    Standard Double Room
  • D
    Dominic
    United Kingdom
    left 4 reviews
    Wrote a review on 04 Aug
    Very good
    Recommends the hotel
    Location7.0
    Rooms7.0
    Service6.0
    Dining6.0
    7.0
    private beach
    extensive breakfast
    slow service
    limited nearby dining
    secluded atmosphere

    The private sandy beach and picturesque views created a perfect backdrop for relaxation. Breakfast offered an astounding array of options, with an exceptional quality that impressed. the service at the restaurant was noticeably slow, which detracted from an otherwise enjoyable experience. the property felt quite secluded despite its proximity to local attractions, limiting dining choices outside the hotel.

    Family Room
  • V
    Victoria
    United Kingdom
    left 19 reviews
    Wrote a review on 08 Jul
    Great
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service7.0
    Dining8.0
    8.0
    breathtaking views
    diverse breakfast options
    disruptive music
    slow service

    Breathtaking Views with Room for Improvement

    The views from our room overlooking the lake were absolutely stunning. we enjoyed watching the sunrise right from our balcony. Breakfast was a highlight, offering a variety of options that catered to diverse dietary needs, including soy milk for lactose-intolerant guests. the music from local events did disrupt our evening relaxation, and the service at the restaurant could be quicker.

    Standard Double Room
  • P
    Paul
    United Kingdom
    left 4 reviews
    Wrote a review on 06 Jul
    Great
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service8.0
    Dining6.0
    8.0
    breathtaking views
    helpful staff
    diverse breakfast buffet

    The hotel is well-located on Lake Kivu, offering breathtaking views that create a serene atmosphere. The staff were incredibly helpful, ensuring a relaxing stay and assisting with securing necessary documents. the breakfast buffet featured diverse and delicious options.

    Standard Double Room
  • E
    Evelyn
    United Kingdom
    left 1 review
    Wrote a review on 07 Jun
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    view
    comfortable room
    amazing breakfast

    Can't recommend highly enough for a holiday

    Beautiful view, comfortable room, the breakfast was amazing, exceeded my expectations with a wide variety of options including soy milk for lactose-intolerant guests.

    Everything great.

    Standard Double Room

FAQ about Lake Kivu Serena Hotel

What are the top attractions to visit while staying at Lake Kivu Serena Hotel hotel?
Attractions that are worth your attention include ULK, situated nearly a 25-minute walk away as well as Rond Point Chukudu, located a 10-minute drive from Lake Kivu Serena Hotel hotel.
Which airport is the closest to the wonderful Lake Kivu Serena Hotel hotel?
The closest airport to the wonderful Lake Kivu Serena Hotel hotel is Goma airport (10 km) and it is reachable with a 10-minute drive.
Does Lake Kivu Serena Hotel provide an airport shuttle?
Airport shuttle is one of the services offered by Lake Kivu Serena Hotel. Please inform the hotel staff about your estimated arrival time.
Is there a parking at the wonderful Lake Kivu Serena Hotel?
Yes, the wonderful Lake Kivu Serena Hotel features a car park on site.
Can I have breakfast at the hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of the hotel.
What time is check-in and check-out at this wonderful hotel?
Guests of this wonderful hotel can check in from 14:00 to 23:30 and check out from 10:00.
How much does it cost to stay at Lake Kivu Serena Hotel hotel?
The price for a room in Lake Kivu Serena Hotel hotel starts at $204.
What payment methods are available in the wonderful Lake Kivu Serena Hotel?
At the wonderful Lake Kivu Serena Hotel, you can pay using Visa, American Express, and Mastercard.
What room types are available at Lake Kivu Serena Hotel hotel?
Standard Double Room, Family Room, and King Suite are among the room types available at Lake Kivu Serena Hotel hotel.
Which amenities are included in the rooms at the hotel?
Every room at the hotel includes a patio and a balcony as well as a flat-screen TV with satellite channels for guests' entertainment.
Is there a swimming pool in the hotel?
Yes, the hotel features a swimming pool.

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Check rooms and rates
Check-in
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Rooms and Guests2 Guests, 1 room